Sr. Project Manager

Blue Cross and Blue Shield Association Washington, DC

Responsible for managing project (s) and related deliverables. Manages project reporting and transparency of project status for schedule, budget, risks, and issues. Provides monthly financial health assessment and coordinates Project forecasts. Facilitates planning and execution of the project's activities and resources to ensure that established cost, time and quality goals are met. Responsible for creating and tracking project schedule and adjusting project plans and/or resources to meet the needs of customers. Oversight of Project change control and escalation. Facilitates risk evaluation and development of mitigation plans to meet project objectives. Uses standard EPMO project management processes, methodologies, and documentation practices to ensure projects meet project objectives. Acts as the customer's primary point of contact for the project. Results-driven and can be counted on to consistently deliver. Ensures appropriate corporate policies and procedures are adhered to during project execution.


Responsibilities include but are not limited to:

Manage Project Deliverables: Directly manages all aspects of the project lifecycle through project management processes. Ensure stakeholders receive the necessary information to make sound decisions and trade-offs between scope, cost, and schedule. Leads and manage meetings. Documents action items and track follow up. Communicates instructions/processes to project team members in a matrix organization. Rigorously manages scope to ensure commitments are achieved within agreed parameters. Effectively manages vendor deliverables (as warranted by project). Seeks input and advice appropriately.

Plan and Organize: Creates an integrated project schedule, resource plan, budget, communications plan for assigned projects. Breaks down the work into logical process steps and works streams. Accurately scopes out length and difficulty of tasks by working with subject matter experts. Revises plans

when appropriate.

Problems Solving/Conflict Management: Develops clear action plans and schedules to resolve complex issues. Manages conflict within the project, team, and stakeholders. Facilitates effective solutions to problems using effective techniques to address complex challenges with effective solutions. Uses a fact based investigation and collection process to facilitate good decision making. Considers the impact to stakeholders and project goals and objectives in problem solvinq/conflict manaqement.

Project Control: Collects information from multiple sources to assess project status. Uses information to evaluate impact to project deliverables (schedule, scope, budget, resources, issues, quality) Determines status disposition based on common criteria. Documents and communicates status to stakeholders (minimum weekly). Assesses and determines when to use escalation protocols. Fairly reports status considering inputs collected. Enforce and provides oversight of defined project management controls. Validates financial forecasts and provides on-going reconciliation of resources and other related project expenditures.

Lead: Understands the business objectives and communicates clear direction, coaching, and support to project team. Manages the day-to-day activities of projects and staff in a matrixed environment. Assesses the physical, financial, and human capital resources to meet project deliverables, considering budget and risk implications. Recommends and works corrective action implementation with functional managers. Responsible for establishing and maintaining team norms and fostering positive and productive working relationships to maximize the contribution of each and every team member. Cultivates a team culture that is transparent and brings out the best in people.

Project Change Management: Establishes and follows a discipline of project change control. Establishes scope and project, baselines. Evaluates progress and prepares schedule and financial forecasts. Proactively facilitates project issue and risk identification, assessment, mitigation, and

trackinq usinq standard controls. Manaqes decisions within the defined

escalation process.


Required Basic Qualifications:

* Bachelor's Degree or equivalent work experience in similar work environment

* Minimum of 7 years of Project work experience including: 4 or more years progressive responsibility managing multiple small to large complex projects in a cross-functional environment, 3 years experience managing software development projects, IT infrastructure, IT security, or other projects with a strong IT component .

* Minimum of 2 years direct supervisor or team leader experience

* Must possess extensive knowledge in the use of Project Management methodologies

* Demonstrated analytic experience in budgeting, estimating, and project financial reviews

* Proven ability to quickly earn the trust of sponsors and key stakeholders; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity.

* Solid influencing skills.

* PMP Certification (or comparable equivalent) or achievement of PMP certification within the first year of emploment

Preferred Basic Qualifications:

* Highly organized

* Experience using predictive methods for resource estimations, risk assessment, budget creation.

* Experience managing resources to budget and project risks and issues during project life cycles.

* Demonstrated ability to influence and build consensus for business results

* Ability to effectively prepare and present verbal and written project related information Understands human resources policies and practices

* Experience with use of change management techniques

* Demonstrated Problem Solving skills including the ability to make good decisions in ambiguous and unfamiliar situations.

* Ability to communicate at all levels with clarity and precision both written and verbally

* Demonstrated business and technical acumen. BCBS or health insurance industry background is preferred

* Versatile team player that is comfortable under pressure.

* Successfully adapts to ambiguous and unfamiliar terrains.

* Demonstrated ownership and commitment to achieve project goals

Equal Opportunity Employer

Blue Cross Blue Shield Association is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, disability, veteran status, genetic information or any other legally protected characteristics.