Cleared Windows Support Engineer

Amazon.com, Inc. Herndon, VA

Are you a Support Engineer with strengths in Windows? Are you Customer Services driven? Do you have a strong desire to stay on the cutting edge of technology? If the answer these questions is YES, then the Corporate Infrastructure Team at AWS supporting the Federal Intelligence Communities wants to talk to you.

The Corporate Systems team mission is to deliver robust, highly available, and easy to use services to our internal customers across AWS regions. For this specific opportunity, you'll be focused on supporting air-gaped SCIF regions.

We are looking for a support engineer who is a strong understanding of the Windows Operating System, with a focus on operations, high availability and remote managed services. As a Support Engineer you will provide operational support for internal services in AWS regions. To be successful in this position you must have a strong desire to automate, lead, and be comfortable taking initiative.

You will be responsible for monitoring and maintaining the server and client systems that all Amazonians depend on. This role will also likely include system troubleshooting, coordinating with engineers, and providing on-call technical support.