Field Support Engineer

ADTRAN Huntsville, AL

Field Engineer (FE) is responsible for site surveys, installation, decommissioning, provisioning and troubleshooting of various ADTRAN products and related professional services in the field.

* FE performs technical duties that are usually complex, knowledge of the GR1275 Installation standard procedures and guidelines.

* FE uses his or her expertise to resolve issues with excellent trouble shooting and problem solving techniques.

* FE will escalate issues to Project management as needed. Proactively responds to potential problem areas to ensure the integrity of project deliverables are met.

* FE will perform quality audits as needed.

* FE must demonstrate an in-depth knowledge of specialized telecommunications testing equipment, troubleshooting processes and systems. Work closely with ADTRAN Project manager to identify project risk and helps mitigate issues.

* Review Project schedule regularly with ADTRAN Project Manager to provide detailed updates on status, identify risks and help to keep project on track for successful on time completion.