Free People Assistant Visual Manager - Bethesda, MD

Urban Outfitters Bethesda, MD
VISUAL MANAGER | Roles & Responsibilities Reports To: Store Manager

Objective To create a unique, innovative and inspirational customer experience encompassing the Free People lifestyle and brand image,while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.

The assistant visual manager will partner and support the Store Manager and the Assistant store manager. They will also have an open and direct line of communication with the District and District Visual Manager in order to most effectively hold a firm knowledge of overall brand direction and focus.


* People

* Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:

* Focused visual training workshops and innovative training exercises

* Consistent and Continual Feedback and Accountability

* Promoting sense of ownership and delegation

* Team involvement and strategic planning

* Morning and any all store staff meetings

* Manage and motivate a high level of customer care.

* Ensure the use of all customer care resources.

* Process

* Meet or exceed store sales plan and payroll goal

* Partner with District and District Visual Manager, Store and Assistant Store Managers to complete weekly, monthly, and quarterly planning

* Partner with the Store Manager to follow, adhere to, and support typical week structure

* Manage all aspects of daily store operational controls

* Ensure daily restock is happening

* Promote and maintain a high standard for customer care, operations and loss prevention

* Uphold all company policy and procedure

* Presentation

* Interpret all home office visual communication to fit store specific environment and core customer

* Educate the staff on all home office visual communication and initiatives

* Utilize sales reports to track and analyze business and determine weekly objectives with the Store Manager

* Execute and/ or delegate all weekly objectives

* Partner with the District Visual Manager (and District Display Coordinator when applicable) to oversee and manage the roll-out of all product placement, store fixture layout, and visual displays

* Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution

* Communicate product performance observations and offer feedback to District and District Visual Manager

* Maintain an awareness of apparel and accessory trends and relevance to the store environment