Insider Q & A: Stacy Van Meter on How to Get a Deluxe Job (& Why You Should Chat Up Recruiters)
Stacy Van Meter is a Senior Manager of Social Marketing/Employment Brand for Deluxe. Prior to
Deluxe, she was a recruiter for 3M. She started her career as the Director of eCommerce for United Healthcare and is very passionate about digital marketing and technology.
In addition to being one of the largest producers of checks in the U.S., Deluxe has offices in 33 U.S. locations as well as offices in Canada. Is there one place to find all of your employment opportunities?
Deluxe has more than three million small business customers and is a marketing provider for small businesses and financial institutions. As a marketing provider, we provide everything from web hosting to email marketing and logos for small businesses. We also do checks and forms: A core part of our business for over 100 years.
You can see all of our jobs at jobs.deluxe.com.
What do you want job seekers to know about working at Deluxe?
Deluxe is a company in transformation. Our culture today is one of excitement but also one of ambiguity. People have an opportunity to make an impact fast. There are certain kinds of candidates that would be turned on by that. We are looking for people with passion and curiosity. We are looking for people who can trod that unpaved road, who can figure it out. It’s important to us that we find people who are a good fit with our culture.
Applying for a job is a hard process. At Deluxe we are going the extra mile to be approachable, honest, and open – and to help our job seekers with that process. We have a promise to stop referring to candidates for employers as candidates and refer to them as customers. Our promise is to treat you with respect and dignity.
Because if we do that right, we are turning our customers and prospective employees into advocates. Happy candidates will share information – even if they don’t get the job. Every time a customer sends an email to a recruiter saying, “I really appreciate your help in my job search. Even though I didn’t get the job, I appreciate the time you took with me,” we hold onto that email. We get hundreds of these responses.
What types of jobs are you hiring for right now?
We are hiring across the board. Five or six years ago we hired for a lot of jobs in print production. Now we hire for more digital jobs – analytics, ecommerce, and marketing. We also have interactive jobs and roles in ecommerce. We hire for finance jobs, operations and HR roles.
We also hire many people for call center jobs. We typically hire about 1,200 new employees a year.
What makes a great Deluxe candidate and employee?
Someone who is excited by change. Someone who wants to have that impact fast. Bottom line: We want to see passion and curiosity to figure things out. Because we are a company experiencing exciting transformation, our employees get a chance to help shape the future here at Deluxe.
What’s the best way I can prepare for an interview at Deluxe?
One of the most beneficial things you can do as a candidate is do your research. Know the company. Learn about the people. The culture. What the company does. Become knowledgeable. Check out Facebook, Twitter, and sentiment sites like Glassdoor.com to find out what others are saying.
Are there any questions I haven’t asked that I should be asking? What’s the question, and what’s your answer?
How should I follow up?
Get online. If you engage with organizations today on social media, you will get a little bit of a bump. You will receive extra attention. All of those avenues of social media engagement can help. This is a new world for employers so we are being extraordinarily careful to engage a little bit better, and to give more feedback.
Use it now—actionable—advice for job seekers:
Check out Deluxe. Connect with us on social media – and get to know us online. Get to know not just employers – but also employees. We want our employees to be engaged in the process, too.
